YOUR PRIVACY IS SECURE

The Library takes your privacy seriously and is committed to protecting and respecting your personal data as best as we can. Below is an overview of how your data are processed when you use our website, as well as when you use the service at our library.

I. Information on processing of personal data

Controller for data processing
The controller for data processing on our website pursuant to which section 26, in conjunction with section 32, section 33 and section 37 of the Constitution of the Kingdom of Thailand so permit by virtue of the law.

Neilson Hays Library Association

195 Surawong Road Suriyawong

Bangrak Bangkok 10500 Thailand

Email: info@neilsonhayslibrary.org

Information we collect

We collect information from our members/customers when they purchase a membership or a service on our website, or visitors who wish to subscribe to our Newsletter.

• Name Surname/ Username
• Phone Numbers
• Email Address
• Mailing Address
• Billing Address

Contact details of the Data Protection Officer
You can reach our Data Protection Officer at:

Neilson Hays Library Association

195 Surawong Road Suriyawong

Bangrak Bangkok 10500 Thailand

Email: info@neilsonhayslibrary.org

Purposes and legal basis for processing personal data
We process your personal data in accordance with the provisions of the “Personal Data Protection Act,B.E.2562(2019)” as follows:

(a)  For processing and managing membership and event reservation inquiries.

(b)  For fulfilling a legal obligation to which our association is subject as controller (e.g. by reason of reporting legislation, tax laws, accounting obligations, etc.)

(c)  For sending our email newsletter including managing your subscription to the newsletter.

(d) For maintaining, safeguarding and improving the quality of our products and services, in particular by performing and analyzing satisfaction surveys and members’ comments, by processing your personal data in our centralized guest database enabling us to recognize you as a returning guest, to better appreciate your expectations and wishes, to improve the quality and individual character of our communication with you and to create offerings tailored to you.

(e)  For direct advertising of our offerings

(f)  For ensuring compliance with the library rules, for preventing and clarifying criminal acts (in particular also by video monitoring), for establishing and defending against legal claims and for safeguarding interests in legal disputes, for ensuring IT security and IT operation, for identifying credit risks – the legal basis. Our overriding legitimate interests following from our obligation to ensure that our members and visitors are safe in the library as well as from our interest in enforcing our tangible and intangible claims and safeguarding our rights as well as defending against unjustified claims. Furthermore, the processing of personal data in the scope which is absolutely required to prevent fraud.

Minors
Minors may not send any personal data to us without the consent of their parents or guardians. Through our website, we do not process any personal data knowingly acquired from minors.

Categories of personal data recipients
If and to the extent required for the purposes as set out above, we also disclose your personal information to the following recipients or categories of recipients. Within our company only those persons or entities are permitted to view or access your data (to the extent required in each case) who need such data for performance of our contractual and statutory duties. Furthermore, a disclosure of data may be made to public bodies and institutions if a statutory obligation to do so exists (e.g. financial authorities, criminal prosecution authorities). Further data recipients may be those entities for which you have given us your consent to data transfer.

Transfer of personal data to a third country

Not applicable.

Period of storage of personal data and criteria for defining such period
We process and store your personal data for as long as required for us to fulfill our contractual and legal duties. If the data are no longer required for fulfillment of contractual duties, they are normally deleted unless their further processing for a limited term is required by retention periods prescribed by commercial or tax legislation. The periods prescribed for their storage and/or documentation purposes range from two to ten years.

Your rights as a data subject
Every data subject whose personal data are processed has the right to obtain information from the controller about the personal data in question, right to rectification, right to erasure. The right to obtain information and the right to erasure are further subject to the restrictions. Further information on your right to object to processing. If the processing of your personal data is based on a consent granted to us, you have the right to revoke your consent at any time without the legality of the processing performed on the basis of such consent up to revocation being affected thereby. You also have the right to lodge a complaint with the competent data protection supervisory authority.

Obligation to provide data
As part of our contractual relationship, you are required provide such personal data which are required to establish and perform the accommodation agreement or which we are legally required to collect. Without such data, we will generally not be able to conclude the agreement with you or to execute the same. We are particularly required by local law to record certain personal data about you on the registration card. In the event you should not provide us with the necessary information, we might not be able to provide you with the requested services or might not be able to do so completely.

Automated decision-making and profiling
When establishing and executing our contractual relationship, you will not be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you in a serious way.

Additional information on your right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning yourself. If you make an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims. If your personal data are processed by us for direct marketing purposes, you have the right to object at any time to processing of personal data concerning yourself for such marketing, which includes profiling to the extent that it is related to such direct marketing. The objection may be made without any particular form and should be directed to our Data Protection Officer under the contact details specified in item 2 above.

II. Additional information on data processing on this website

Email newsletters
With email newsletters, we keep you regularly informed about the offerings and services at the Library. If you wish to receive the email newsletter, we will need a valid email address for you. As a subscriber to the email newsletter, you may at any time revoke your consent to the processing of your email address for sending the newsletter. Consent may be revoked via the link provided for this purpose in each email newsletter or by sending an email with the subject “unsubscribe” to: info@neilsonhayslibrary.org

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies
We use cookies on our website. These are small files which are created by your browser automatically and which are stored on your terminal device (laptop, tablet, smartphone, or similar) when you visit our website. Cookies do not damage your terminal device, do not contain any viruses, Trojans or other malware. A cookie stores information resulting in each case in connection with the specifically used terminal device. However, that does not mean that we thereby directly obtain knowledge of your identity. Use of cookies serves, on the one hand, to make the use of our offering more convenient for you, and on the other to allow us to statistically record the use of our website and to evaluate such use for the purpose of optimizing our offering for you.

Inclusion of third-party services and content (e.g. Youtube and Google Maps)
Third-party content such as videos from Youtube or maps from Google Maps (hereafter referred to as “Third Party Providers”) are included in this website. To use such content, the user’s IP address for technical reasons must be sent to the respective Third Party Provider, since without the IP address the Third Party Providers would not be able to send the content included in the Website to the browser of the respective user. We do not have any control over whether a Third Party Provider stores the IP address e.g. for statistical purposes or otherwise.

III. Current version and updating of this Private Policy

This Private Policy shall apply with effect from November 24, 2021. We will update this Private Policy from time to time to reflect relevant changes to our website, changes in the processing of personal data or amendments to legislation. The revised version shall apply as of the published effective date. In the event of any material amendments to this Private Policy, we will inform you in good time prior to the effective date of such amendments by posting a notice on our website. Where applicable, we will also inform our guests of the amendments by email or other means.

Our website address is: https://neilsonhayslibrary.org/.